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1,500+ Pickup Points
電器幫夥拍順豐提供覆蓋全面的自取服務，客人可以於順豐智能櫃、順豐站、順豐營業點以及順豐合作點取件。
1,500+Pickup point
ElecBoy have partnered with SF Express to provide self-pickup service, where customers can pick up the order at SF lockers, SF Stores, SF Business Stations and SF partner pickup points.
Self pickup and self pickup shipping costs
電器幫夥拍順豐提供覆蓋全面的自取服務，客人可以於以下4類自提點自取訂單：
Self-Pickup Fee
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$50 Delivery Fee
Orders less than $500
Free shipping
Orders of $500 or more
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$50
Orders less than $500
Free
Orders of $500 or more
We also provide Home Delivery
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We also provide Home Delivery and Store-pickup Service.
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下單流程
電器幫夥拍順豐提供覆蓋全面的自取服務，客人可以於以下4類自提點自取訂單：
Placing Order
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產品頁面會顯示產品可否選擇自提點自取
ART DIRECTOR
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
加入購物車後，選擇自提點自取為運送方式
GRAPHIC ARTIST
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
選擇你想要自取的自提點
ART DIRECTOR
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
收到SMS取貨通知或順豐應用程式推送通知後，以取貨編號或「自取碼」於24小時內拎貨
ART DIRECTOR
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
The product page will show whether the product can be picked up at a self-pickup point
ART DIRECTOR
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
After adding to the shopping cart, select Self-pickup as the delivery method
GRAPHIC ARTIST
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
Select the pick-up point you want to pick up
ART DIRECTOR
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
After receiving the SMS pickup notification or SFHK app push notification, please pick up the goods within 24 hours with the pickup number or “Pick-up Code”
ART DIRECTOR
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
Self-pickup Order Tracking
You can visit “Order History” to track the order. You can first select the order you would like to check, then copy the tracking number. After that, you can click “Click here to track your order” to SF site to track your order.
Self-pickup Order Tracking
You can visit “Order History” to track the order. You can select the order, copy the tracking code and enter the SF Express website to check the detailed delivery status.
Self-pickup FAQs
Refer your friends to join ElecBoy to get rewards together!
Self-pickup FAQs
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Why I cannot select self-pickup service?
Some products may not be available for self-pickup service due to the size issue. You can see which products offer self-pickup service on the product page. On the other hand, your shopping cart may have other products that cannot use the self-pickup service and therefore you may have to choose delivery service for the entire order or divide your order. If above situation occurs, our customer service specialist will contact you to change the delivery method.
How do I select a self-pickup service when placing an order?
You can select "Self-pickup Service" on the checkout page and select the pickup point you want.
The product I have selected offers a self-pickup service. Why am I unable to select this option during checkout?
Your shopping cart may have other products that cannot use the self-pickup service and therefore you may have to choose delivery service for the entire order.
Why can’t I choose a pickup time?
The system will arrange a pickup for you as soon as possible according to the pickup point you have selected. You will receive an SMS when your goods arrive there.
When can I receive the order confirmation email?
The order confirmation email will be sent in the morning of the day the order is shipped, and can be picked up within 1-2 working days.
When can I collect my order?
Under normal circumstances, you can pick up the order from the pickup point you selected within 1-2 days after the order has been confirmed and shipped.
Why didn’t I get an SMS?
The system will arrange a pickup for you as soon as possible according to the pickup point you have selected. You will receive an SMS when your goods arrive there.
What if I have given the wrong phone number or other details after placing an order?
You can contact our logistics partner SF directly to provide the correct information (Tel: 2730 0273).
Can I transfer my shipment to another pickup point?
No. After the transaction is made, you cannot transfer to another pickup point.
Can I revise the order from self-pickup service to delivery service?
No. After the transaction is made, you cannot change to delivery service.
Is self-pickup point available for 24 hours?
The business hours of each pickup points are different. Refer to pickup point business hours.
How long is the pickup period?
You can pick up your item within 24 hours after receiving the SMS. Please pick up within the specified time otherwise you may have to pay for late fees. If the order is unpicked in 5 days upon arrival in pickup point, we will cancel the order and a handling fee, being 30% of the original product’s purchase price will be charged.
Can someone else pick up the package for me?
Yes, you can share the self-pickup SMS with the person you authorise to pick up the order and follow the instructions in the SMS to complete the pickup.
What if I can’t collect the goods during the pickup period?
You can contact our logistics partner SF directly to arrange another self-pickup time (Tel: 2730 0273) but you may have to pay for late fees. If the order is unpicked in 5 days upon arrival in pickup point, we will cancel the order and a handling fee, being 30% of the original product’s purchase price will be charged.
Why I can't select Self-pickup?
Some products may not be available for self-pickup service due to the size issue. You can see which products offer self-pickup service on the product page. On the other hand, your shopping cart may have other products that cannot use the self-pickup service and therefore you may have to choose delivery service for the entire order or divide your order. If above situation occurs, our customer service specialist will contact you to change the delivery method.
How do I select Self-pickup when placing an order?
You can select "Self-pickup Service" on the checkout page and select the pickup point you want.
The product I have selected offers Self-pickup. Why am I unable to select this option during checkout?
Your shopping cart may have other products that cannot use the self-pickup service and therefore you may have to choose delivery service for the entire order.
Why can’t I choose a pickup time?
The system will arrange a pickup for you as soon as possible according to the pickup point you have selected. You will receive an SMS when your goods arrive there.
When can I receive the order confirmation email?
The order confirmation email will be sent in the morning of the day the order is shipped, and can be picked up within 1-2 working days.
When can I collect my order?
Under normal circumstances, you can pick up the order from the pickup point you selected within 1-2 days after placing the order.
Why didn’t I get an SMS or "Pick-up Code"?
The system will arrange a pickup for you as soon as possible according to the pickup point you have selected. You will receive an SMS or SFHK app push notification when your goods arrive there.
What if I have given the wrong phone number or other details after placing an order?
You can contact SF Express hotline to provide the correct information (contact number: 2730 0273)
Can I revise the order to another pickup point?
No. After the transaction is made, you cannot transfer to another pickup point.
Can I revise the order from self-pickup service to delivery service?
No. After the transaction is made, you cannot change to delivery service.
Can I collect from the pickup point any time within 24 hours night or day?
You can view the operation hour when you select the pickup point at checkout.
How long is the pickup period?
You can pick up your item within 24 hours after receiving the SMS or “Pick-up Code”. Please pick up within the specified time otherwise you may have to pay for late fees.
Can someone else pick up the package for me?
Yes, you can share the self-pickup SMS or “Pick-up Code” with the person you authorise to pick up the order and follow the instructions in the SMS or “Pick-up Code” to complete the pickup.
What if I can’t collect the goods during the pickup period?
You can contact our logistics partner SF directly to arrange another self-pickup time (Tel: 2730 0273) but you may have to pay for late fees. If the order is unpicked in 5 days upon arrival in pickup point, we will cancel the order and a handling fee, being 30% of the original product’s purchase price will be charged.
