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1,800+ Pickup Points

電器幫夥拍順豐提供覆蓋全面的自取服務,客人可以於順豐智能櫃、順豐站、順豐營業點以及順豐合作點取件。

Self pickup and self pickup shipping costs

電器幫夥拍順豐提供覆蓋全面的自取服務,客人可以於以下4類自提點自取訂單:

$50 Delivery Fee

Orders less than $500

Free shipping

Orders of $500 or more

We also provide Home Delivery
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下單流程

電器幫夥拍順豐提供覆蓋全面的自取服務,客人可以於以下4類自提點自取訂單:

Marin Julia

產品頁面會顯示產品可否選擇自提點自取

ART DIRECTOR

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K.a Joben

加入購物車後,選擇自提點自取為運送方式

GRAPHIC ARTIST

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Marin Julia

選擇你想要自取的自提點

ART DIRECTOR

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Marin Julia

收到SMS取貨通知後,以取貨編號於24小時內拎貨

ART DIRECTOR

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Self-pickup Order Tracking

You can visit “Order History” to track the order. You can first select the order you would like to check, then copy the tracking number. After that, you can click “Click here to track your order” to SF site to track your order.

Self-pickup FAQs

Why I cannot select self-pickup service?

Some products may not be available for self-pickup service due to the size issue. You can see which products offer self-pickup service on the product page. On the other hand, your shopping cart may have other products that cannot use the self-pickup service and therefore you may have to choose delivery service for the entire order or divide your order. If above situation occurs, our customer service specialist will contact you to change the delivery method.

How do I select a self-pickup service when placing an order?

You can select "Self-pickup Service" on the checkout page and select the pickup point you want.

The product I have selected offers a self-pickup service. Why am I unable to select this option during checkout?

Your shopping cart may have other products that cannot use the self-pickup service and therefore you may have to choose delivery service for the entire order.

Why can’t I choose a pickup time?

The system will arrange a pickup for you as soon as possible according to the pickup point you have selected. You will receive an SMS when your goods arrive there.

When can I receive the order confirmation email?

The order confirmation email will be sent in the morning of the day the order is shipped, and can be picked up within 1-2 working days.

When can I collect my order?

Under normal circumstances, you can pick up the order from the pickup point you selected within 1-2 days after the order has been confirmed and shipped.

Why didn’t I get an SMS?

The system will arrange a pickup for you as soon as possible according to the pickup point you have selected. You will receive an SMS when your goods arrive there.

What if I have given the wrong phone number or other details after placing an order?

You can contact our logistics partner SF directly to provide the correct information (Tel: 2730 0273).

Can I transfer my shipment to another pickup point?

No. After the transaction is made, you cannot transfer to another pickup point.

Can I revise the order from self-pickup service to delivery service?

No. After the transaction is made, you cannot change to delivery service.

Is self-pickup point available for 24 hours?

The business hours of each pickup points are different. Refer to pickup point business hours.

How long is the pickup period?

You can pick up your item within 24 hours after receiving the SMS. Please pick up within the specified time otherwise you may have to pay for late fees. If the order is unpicked in 5 days upon arrival in pickup point, we will cancel the order and a handling fee, being 30% of the original product’s purchase price will be charged.

Can someone else pick up the package for me?

Yes, you can share the self-pickup SMS with the person you authorise to pick up the order and follow the instructions in the SMS to complete the pickup.

What if I can’t collect the goods during the pickup period?

You can contact our logistics partner SF directly to arrange another self-pickup time (Tel: 2730 0273) but you may have to pay for late fees. If the order is unpicked in 5 days upon arrival in pickup point, we will cancel the order and a handling fee, being 30% of the original product’s purchase price will be charged.