你購物車入面可能有其他不可以使用門市自取服務的產品，所以整張訂單必需使用送貨服務。

一般情況下，最快下單後2天取貨，送貨限額先到先得，實際日期以結帳時之選擇為準。

在提取貨品時，請攜帶以下文件：
• 取貨電子郵件、網店訂單記錄內的取貨二維碼
• 賬戶登入名稱
• 身份證明文件正本(僅適用於Apple產品)
• 授權書(如適用)

可以，您的授權代表可以提取您所訂購的貨品。如授權領取，請準備授權書。

如果我們無法確認要求收取貨品的人是您本人或您的授權代表，我們將拒絕該人士收取您的訂單，以保障您的利益。

在領取貨品前，您需要小心保存取貨二維碼及取貨電郵。對於因丟失或向任何第三方披露取貨二維碼而導致或附帶的任何損失、損害或費用，電器幫概不負責。所有取貨記錄以購物系統之記錄為準。我們強烈建議您在領取所購買的貨品時進行以下檢查：

1. 檢查貨品外觀是否存在任何明顯的缺陷或瑕疵，以及是否已經包含所有配件。
2. 即場核對您是否已領取正確購買數量的貨品以及任何附帶的禮物(如適用)。

在正常情況下，我們不接受任何換貨請求，並且我們的10天退款保證政策僅適用於我們提供的貨品品質不合乎生產標準的情形，需要經由授權代理商檢測和驗證確認。

您可以透過電郵或登入網店後中的訂單記錄，追蹤及下載收據，再選擇訂單來獲取您的電子銷售收據，以作產品保養之用。如果您希望我們為您列印收據，您可以與店舖職員聯絡。

完成交易後就不能更改其他送貨方式。

一般情況下，取貨電郵或二維碼會於取貨當日發放。

如果您選擇領取產品的店鋪因天氣及其他因素影響而停止營業，您可以在翌日前往該店鋪領取產品。

Your shopping cart may have other products that cannot use the store-pickup service and therefore you may have to choose delivery service for the entire order.

Under normal circumstances, you can pick up the order from the store within 2 days. Delivery quotas are on first-come-first-serve basis, please refer to checkout page for available delivery date.

When picking up the goods, please bring the following documents:
• Pickup email, pickup QR code from the order record in the online store
• Account login name
• Original identification document (only applicable for Apple products)
• Authorization letter (if applicable)

Yes, you can authorize someone to pick up the goods you ordered. If you authorize someone, please prepare an authorization letter.

If we cannot confirm that the person requesting to pick up the goods is you or your authorized representative, we will refuse that person from collecting your order to protect your interests.

Before picking up the goods, you need to carefully keep the pickup QR code and pickup email. ElecBoy is not responsible for any loss, damage, or costs arising from the loss of or disclosure of the pickup QR code to any third party. All pickup records are based on ElecBoy shopping system records. We strongly recommend that you check the following when picking up the purchased goods:

1. Check the appearance of the goods for any obvious defects or flaws, and ensure that all accessories are included.
2. Verify on-site that you have received the correct quantity of goods purchased and any accompanying gifts (if applicable).

Under normal circumstances, we do not accept any exchange requests, and our 10-day refund guarantee policy only applies to cases where the quality of the goods provided does not meet production standards, which must be verified by authorized agents.

After completing the pickup, you can obtain your electronic sales receipt via email or by logging into the ElecBoy online store and selecting your order from the order history. If you would like us to print the receipt for you, please contact our store staff member.

No, it cannot be changed after order is placed.

Generally, the pickup email or QR code will be sent out on the day of pickup.

If the store you chose for product pickup is closed due to weather or other factors, you can go to that store to pick up the product the next day.