Product Warranty
Different products will have different warranty details, which will be listed in product specification section.  

10-day Money Back Guarantee Policy
You are required to examine the goods immediately for any deficiencies and/or damages to their appearance or whether all accessories are included upon delivery or pickup. We guarantee the exchange of product within 10 days of purchase if the product fails to meet manufacturer's standards. This Policy is only applicable to selected products, and it is not applicable to Daikin, Xiaomi, Redmi, Mijia, POCO, DJI, Norton, Avast, Steam Deck, Simply Way, Dr Bei, Apple, BEATS, SmartGo Pokefi, Nintendo, Rode, and products/services provided by 3HK. As well as the following specified products: Microsoft software and game consoles, Sony game consoles and accessories, Honor foldable phones, Microsoft Xbox, blind box products, gift card products, parallel-imported products, customized products, and products in non-refundable categories. You can contact us via WhatsApp and our customer service specialist will follow up with you depending on the situation.

Amend/Cancel Order
For Amend/Cancel Order, please refer to Exchange & Refund.

Payment Safety
To provide secure online transactions, we employ Internet's Transport Layer Security (TLS) technology. It encrypts your personal information, including credit card number, name and address, so that it would not be read as information travels over the Internet.