Extreme Weather Service Arrangements

惡劣天氣服務安排

受惡劣天氣影響，門市營業、送貨上門及門市自取會有特別安排。以下為一般情況之安排，實際情況會按惡劣天氣之影響而定。有關最新之安排，請留意惡劣天氣懸掛後一小時內，於網站、社交媒體及SMS/WhatsApp所提供之最新資訊。不便之處，敬請見諒。

Extreme Weather Service Arrangements

Due to extreme weather conditions, store operations, home delivery, and store pickups will have special arrangements. The following are general arrangements, and the actual situation will depend on the impact of the extreme weather. For the latest arrangements, please pay attention to the information provided on the website, social media, and SMS/WhatsApp within one hour after the extreme weather warning is issued. We apologize for any inconvenience.

送貨上門及門市自取安排

When Extreme Weather Warnings Are in Effect

送貨上門
天氣狀況	送貨服務
黃色暴雨警告信號	維持正常
紅色暴雨警告信號	稍為延誤
黑色暴雨警告信號	暫停服務直到另行通知 (如惡劣天氣於較早時間除下，將陸續恢復服務。請留意SMS/WhatsApp以獲取訂單最新資訊)
三號強風信號	維持正常
八號或以上烈風或暴風信號	暫停服務並順延至下一天 (如惡劣天氣於較早時間除下，將陸續恢復服務。請留意SMS/WhatsApp以獲取訂單最新資訊)

Home Delivery Arrangements
Weather Condition	Home Delivery Service
Amber Rainstorm Warning Signal	Normal Service Maintained
Red Rainstorm Warning Signal	Delays
Black Rainstorm Warning Signal	Service Suspended till further notice (If the extreme weather warning is removed earlier, service will resume gradually. Please check SMS or WhatsApp for the latest order information)
No. 3 Typhoon Signal	Normal Service Maintained
No. 8 or Above Typhoon Signal	Service Suspended and Rescheduled to the Next Day (If the extreme weather warning is removed earlier, service will resume gradually. Please check SMS or WhatsApp for the latest order information)

門市自取
天氣狀況	門市自取
黃色暴雨警告信號	維持正常
紅色暴雨警告信號
黑色暴雨警告信號
三號強風信號
八號或以上烈風或暴風信號	暫停服務並順延至下一天 (如惡劣天氣於較早時間除下，取貨時間延誤至八號或以上烈風或暴風信號除下2小時後。)

* 如因惡劣天氣未能於原定或順延後之日子送貨，請透過WhatsApp向我們聯絡。

Store Pickup Arrangements
Weather Condition	Store Pickup
Amber Rainstorm Warning Signal	Pickup Service Maintained
Red Rainstorm Warning Signal
Black Rainstorm Warning Signal
No. 3 Typhoon Signal
No. 8 or Above Typhoon Signal	Pickup Service Suspended and Rescheduled to the Next Day (If the Typhoon Signal is lowered earlier, the pickup time will be delayed to 2 hour after Typhoon Signal is lowered.)

* If delivery cannot be made on the scheduled or rescheduled date due to severe weather, please contact us via WhatsApp for follow-up.

門市營業安排

Store Operations

天氣狀況	營業安排
黃色暴雨警告信號	維持正常
紅色暴雨警告信號
黑色暴雨警告信號
三號強風信號
八號或以上烈風或暴風信號	暫停營業 (如惡劣天氣於較早時間除下，門市將陸續恢復服務。)

Weather Condition	Store Pickup
Amber Rainstorm Warning Signal	Operating as usual
Red Rainstorm Warning Signal
Black Rainstorm Warning Signal
No. 3 Typhoon Signal
No. 8 or Above Typhoon Signal	Temporarily closed (If the Typhoon Signal is lowered earlier, store services will gradually resume.)