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Limited Time Shipping Discount:
Free 1,500+ Self-pickup Points Upon Purchase of $400 

(Promotion Period until further notice. Enjoy the free shipping automatically upon purchase of $400, no need to apply promotion code.)

Over 1,500 Pickup Points From Zeek

ElecBoy partners with local logistics company Zeek to provide extensive coverage of pickup points for self-pickup!

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$30 Delivery Fee

Orders less than $400

Free shipping

Orders of $400 or more

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Order Flow

你可以隨時去「訂單紀錄」查詢運送狀態。
你亦可以複製訂單上嘅追蹤碼,然後撳「按此追蹤訂單」進入自提點供應商網站查詢更詳細嘅運送狀態

Enjoy a self-pickup service when you spend $500 or more

Which self-pickup service is right for you?

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See which products offer self-pickup service on the product page

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Choose where you would like to self-pickup your order during checkout

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Pick up order within 30 hours after receiving the SMS pickup notification.

Self-pickup Order Tracking

You can visit “Order History” at anytime to check the shipping status.

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Self-pickup FAQs

Refer your friends to join ElecBoy to get rewards together!

Self Pick Up FAQs:

Why I cannot select self-pickup service?

Some products may not be available for self-pickup service due to the size issue. You can see which products offer self-pickup service on the product page. On the other hand, your shopping cart may have other products that cannot use the self-pickup service and therefore you may have to choose delivery service for the entire order or divide your order. If above situation occurs, our customer service specialist will contact you to change the delivery method.

How do I select a self-pickup service when placing an order?

You can select "Self-pickup Service" on the checkout page and select the pickup point you want.

The product I have selected offers a self-pickup service. Why am I unable to select this option during checkout?

Your shopping cart may have other products that cannot use the self-pickup service and therefore you may have to choose delivery service for the entire order.

Why can’t I choose a pickup time?

The system will arrange a pickup for you as soon as possible according to the pickup point you have selected. You will receive an SMS when your goods arrive there.

When can I receive the order confirmation email?

The order confirmation email will be sent in the morning of the day the order is shipped, and can be picked up within 3-5 working days.

When can I collect my order?

Under normal circumstances, you can pick up the order from the pickup point you selected within 3-5 days after placing the order.

Why didn’t I get an SMS?

The system will arrange a pickup for you as soon as possible according to the pickup point you have selected. You will receive an SMS when your goods arrive there.

What if I have given the wrong phone number or other details after placing an order?

You can contact our logistics partner Zeek directly to provide the correct information (Tel: 2121 2211). However, you can also fill out the Issue report form and our customer service specialist follow up for your depending on the situation.

Can I transfer my shipment to another pickup point?

No. After the transaction is made, you cannot transfer to another pickup point.

Can I revise the order from self-pickup service to delivery service?

No. After the transaction is made, you cannot change to delivery service.

Is self-pickup point available for 24 hours?

The business hours of each pickup points are different. Refer to pickup point business hours.

How long is the pickup period?

You can pick up your item within 30 hours after receiving the SMS. Please pick up within the specified time otherwise you may have to pay for late fees.

Can someone else pick up the package for me?

Yes, you can share the self-pickup SMS with the person you authorise to pick up the order and follow the instructions in the SMS to complete the pickup.

What if I can’t collect the goods during the pickup period?

You can contact our logistics partner Zeek directly to arrange another self-pickup time (Tel: 2121 2211) but you may have to pay for late fees. However, you can also fill out the issue report form and our customer service specialist follow up for your depending on the situation.